Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide when registering or booking, including your name, email address, phone number, and delivery address. We also automatically collect usage data and device information when you use our platform.
2. How We Use Your Information
We use your information to: process and manage your bookings; communicate with you about your account and orders; send promotional offers (with your consent); improve our platform and services; comply with legal obligations.
3. Sharing of Information
We share your information with vendors only to the extent necessary to fulfil your booking. We do not sell your personal data to third parties. We may share data with trusted partners who assist in operating our platform, under strict confidentiality agreements.
4. Data Security
We implement industry-standard encryption (SSL/TLS) and security practices to protect your data. However, no system is completely immune to breaches, and we cannot guarantee absolute security.
5. Cookies
Our platform uses cookies to improve user experience, remember your preferences, and analyse traffic. You may disable cookies in your browser settings, though this may affect platform functionality.
6. Data Retention
We retain your personal data for as long as your account is active or as required by law. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; withdraw consent for marketing communications at any time.
8. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on the platform.
10. Contact
For any privacy-related queries, please email [email protected] or use our Contact page.
Privacy concerns?
Email us at [email protected]